Fiona Soltes

Fiona Soltes, who splits her time between "retail therapy" and freelance writing, lives near Nashville, Tenn.

Recent Articles

Sit Back and Browse
Tablet solution helps customers revel in the virtual shopping experience
Updating a Classic
London Fog weathers first foray into e-commerce
The Apple-ization of Retail
Scheduling capabilities enhance the customer experience
Patriotic Purchasing
The case for making and selling American products gathers momentum
A Real Page-Turner
Let your customers’ fingers do the shopping
Crystal Clear
Roundy’s Supermarkets ends internal communication woes
Cart Culture
SteelHouse targets customers with behavioral commerce
Cause’s Effect
‘Making a difference’ can inspire staff, boost customer loyalty
Programming Innovation
HSN uses loyalty marketing to remove the boundaries in retail
The Tastemakers
How Generation Y is helping to save luxury brands