Nuts & Bolts

From Green Produce to Green Programs

Air curtains, LEDs and solar panels green up Market of Choice stores

Janet Groeber

Air curtains, LEDs and solar panels green up Market of Choice stores


S hoppers seeking organic foods and sustainable goods naturally want the stores they shop to be green as well. Market of Choice, based in Eugene, Ore., is a family-owned chain of eight grocery stores with an energy strategy that’s a model of conservation efforts.

Consumers Balk at Higher Prices

Pricing Transparency sidebar

Susan Reda

Pricing Transparency sidebar

How nervous are consumers about rising food and fuel prices? How much do retail pricing strategies affect consumer behavior? What steps are shoppers taking to balance rising costs against stagnant incomes?

Linking Retail Theft to Terrorism

Knock-off merchandise and U.S. ORC gangs support global networks

Counterfeit Goods
Michael Hartnett

Knock-off merchandise and U.S. ORC gangs support global networks


C hances are, consumers who buy Gucci and Coach knockoffs, pirated CDs and DVDs and some very low-priced pharmaceutical products are contributing financial support for al-Qaeda, Hezbollah, Hamas, street gangs MS-13 and MS-18 and drug lords from Central and South America, according to a new book that untangles the twisted money trail.

The Shape of Things

Radiation-free scanning helps reduce internal shrink

Internal Theft
Liz Parks

Radiation-free scanning helps reduce internal shrink


A ny loss prevention specialist will say that it is better, in human and economic terms, to prevent thefts rather than solve them. Combine that with the most recent numbers from the National Retail Security Survey – that employee theft cost retailers some $16.2 billion in 2010, up 12.5 percent from 2009 – and it’s clear why advanced concealed detection technology is beginning to emerge as a safe, cost-effective and privacy-sensitive method of reducing shrink.

Click to Talk

SaaS provides personalized shopper assistance online

Customer Support
Faye Brookman

SaaS provides personalized shopper assistance online


T hanks to the Internet, consumers can tackle many retail issues themselves, from researching products prior to purchase to digitally “trying on” cosmetics. Now some of the most nagging tasks associated with online shopping can be addressed, thanks to a new software-as-a-service (SaaS) platform.

Playing with Friends

Sociable Labs boosts Active.com’s interactivity

Social Commerce
Karen M. Kroll

Sociable Labs boosts Active.com’s interactivity


T he equivalent of one in every three U.S. citizens has completed a transaction on Active.com, an online destination at which people can sign up to do everything from run a 5K race, enroll in a pottery class or reserve a night at a campground. Clearly, the site gets a great deal of use.

Suited for Sales

JoS. A. Bank lifts employee retention and sales with hiring software

Workforce Management
Fred Minnick

JoS. A. Bank lifts employee retention and sales with hiring software


W hen the economy started tanking, JoS. A. Bank was poised to gain market share.

The affordable men’s clothing store offered suits and apparel that appealed to well-established professionals and recent graduates seeking interview suits. And while competitors were pulling back on advertising, JoS. A. Bank was purchasing broadcast spots vacated by bankrupt companies.

Before long, the 106-year-old company with more than 500 stores became a hot buy on NASDAQ; it saw profits increase 19.3 percent in the third quarter of 2011.

It’s On Sale – Today

1SaleADay provides a way to move unsold merchandise

Daily Deals
D. Gail Fleenor

1SaleADay provides a way to move unsold merchandise


B argain bins and basements were once the answer to overstocked merchandise, but the Internet has given manufacturers and retailers who overbought products a faster way to clear shelves.

Several e-retailers move merchandise by offering jaw-dropping daily deals; 1SaleADay focuses on a single deeply discounted item in each of five categories every day. The deals are as much as 90 percent off the list price, according to the site.

A New Way to Pay

Pouch puts payment power into smartphones

Mobile Wallet
Lauri Giesen

Pouch puts payment power into smartphones


I n December, London-based YES-wallet launched Pouch, a mobile and web-based digital wallet that will support near field communication (NFC) payments. With NFC, a customer retains payment card information on her smartphone that can be transmitted to make a payment when she holds her phone near a point of sale terminal that has been equipped with a special reader. The payment is then converted at a call center and routed through existing payment networks.

Direct Selling

oBaz cuts out the middleman

Personalized Commerce
David P. Schulz

oBaz cuts out the middleman


E -commerce site oBaz was originally conceived as an online bazaar, a site designed to help consumers get unique deals on products and services personalized for them. Like-minded buyers would come together, and oBaz would negotiate with merchants, manufacturers, distributors and other suppliers to get the best possible deal without “the haggling and shopping around that most people either dislike or simply don’t have time for,” founder and CEO Brian Ficho said at the time of launch.

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