Consider This

Big Names, Issues at BIG Show

President's Outlook
Matt Shay

Retail’s Big Show last month was the biggest annual convention NRF has ever seen — in more ways than one. Attendance set an all-time record with 25,500 participants from 85 countries. There were more vendors than ever — 400 companies occupying the equivalent of five football fields. And we took over a whole new section of New York’s Jacob K. Javits Convention Center to accommodate the crowd.

ARTS Enables New Technology

Divisional Update
Richard Mader

The ninth annual RIS News/IHL Group Store Systems Survey, released in conjunction with a BIG Ideas session presented by ARTS, found that 75 percent of respondents cited mobile for associates or consumers as their company’s No. 1 priority in 2012. Mobile is no longer just about developing an iPhone application to offer promotions that drive consumers into stores; it is the hottest new POS device and a preferred method to arm associates to effectively service customers, and soon will be the most secure and convenient way to process payments.

Shopper Insights Tool: A Real step forward for suppliers

End Cap
Sarah Herrlein

The majority of the world’s largest retailers have set up their own supplier extranets to improve collaboration with manufacturers and provide them with access to their data.

Metro Group launched its supplier extranet in 2005, which gives suppliers of Metro Cash & Carry, Real and department store chain Kaufhof access to figures from its data warehouse as well as order forecasts.

What Prompts Me to Buy?

Executive Editor's View
Susan Reda

Working for the past few weeks on this month’s cover story prompted me to do some soul searching. While retailers are factoring a whole lot of analytical expertise into their pricing decisions and using optimization tools to determine precise pricing, promotional plans and markdown cues, I found myself thinking about what prompts me to buy. Is it ultimately about the price — or is it about value? When am I willing to make exceptions to my own spending rules? And what, if anything, might make me throw caution to the wind and spend with wild abandon?

Playing “D”

Executive Editor's View
Susan Reda

Y ou’ve probably heard the expression “Offense wins games, defense wins championships.” It’s one of those sports axioms that coaches use for motivation, the media regularly use for a simplistic sound bite and moms of defensemen draw on when people who doesn’t understand lacrosse conjecture about their sons’ contributions … but I digress.

‘Retail Means Jobs’ Helps Secure Public Policy Victories

President's Outlook:
Matt Shay

NRF dealt with public policy issues ranging from tax policy to international trade in 2011, but one theme ran through each: the need to create jobs to get our nation’s economy back on track.

Private Label: 2012 year of the consumer

The democratization of technology and the rise of social media are changing the way consumers behave and interact with retailers.

End Cap
Natalie Berg
Matthias Queck

The democratization of technology and the rise of social media are changing the way consumers behave and interact with retailers.


Planet Retail’s new report looks at six key developments that will shape the world of private labeling in 2012 and beyond.

Although value remains paramount, many shoppers will continue to treat themselves in the grocery department. Today’s customers are savvy, well informed and have higher expectations of grocers; many are proud to be frugal and expect retailers to help them save money. These shoppers are trading up or down whenever they want, armed with information and empowered by price transparency. They expect retailers to listen to their views and react accordingly.

ARTS Pavilion: Showplace for Hot Technologies

Divisional Update
Richard Mader

Any discussion of the practices that are changing the retail business must include mobile applications and social media, which provide innovative services to consumers and analytics to retailer operations, as well as the cloud computing that enables their rapid and relatively low-cost implementation. The ARTS Pavilion (booth 1951) at Retail’s BIG Show is an emporium for learning how to employ these technologies in your business and a shopping mall of related standards-based applications.

The Challenge of Change

POV
Moris Chemtov

Dealing with change is a challenge that everyone faces throughout their lives. Retailers and retail software companies face the challenge of change on a regular basis.

Some are small and others are larger in nature. In our industry, the need to change is sometimes brought about by external market forces like the global economy, shifting market requirements like mobile commerce, omni-channel trading, social media, etc., or through a formal, corporate decision to chart a new path or realign to expanded corporate objectives.

Big Doings at Retail’s BIG Show

President's Outlook
Matt Shay


T  hroughout the month of December, while many of you are in the midst of the most wonderful — and busiest — time of the year, NRF is hard at work getting ready for our own wonderful event: Retail’s BIG Show 2012.

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