Product Details

Attensity allows you to accurately listen, analyze, relate and act on all of your customer conversations in social media, surveys, customer communities, CRM systems and more. It “reads” text using a patented linguistic parsing engine that “lets the text tell the story,” eliminating guesswork and uncertainty, and ensuring the greatest level of accuracy on the market today.

It automatically extracts relevant products, companies, relationships, events, at-risk behavior, purchase intent, complaints, compliments, suggestions and sentiments. An out-of-the-box discovery and reporting environment and industry-targeted starter sets allow fast time-to-value. 100% customer satisfaction record.