Product Details

Software Sourcebook » Store Systems » Alterations

www.retaligent.com
1050 Crown Pointe Parkway, Suite 300
Atlanta, GA 30338
Phone: (770) 379-0440
Fax: (770) 379-0549
Contact: Cliff Matthew, VP, Marketing & Business Development
Email: cmatthew@retaligent.com

NRF Associate Member

Clarience 1:1 Solution Suite

Retaligent provides a suite of Clienteling, Assisted Selling and Gift Registry/Wish List applications designed to improve associate performance while improving the customer experience, in-store, at the point of decision. Clarience 1:1 enhances customer knowledge, provides associate task and communication tools, delivers product knowledge and improves operations on a common integrated platform. The solutions are available for mobile, PC, POS and kiosk devices. Clarience 1:1 delivers results by increasing top-line revenue through improved up-sell, cross-sell and suggestion selling while leveraging multiple touchpoints and data sources from small to large enterprises.

Target Retailer/Client:

Arts & Crafts; Books, Music, Video/DVDs; Department; Drug; Electronics; Health & Beauty; Home Center; Home Furnishings; Internet Retailer; Office Supply; Pet & Pet Supplies; Specialty - Hardlines; Specialty - Softlines; Sporting Goods

Hardware Platforms:

Point of Sale, Kiosk, Tablet, PDA, Handheld Device, Smartphone

Operating Systems:

DOS, Microsoft Windows, Macintosh OS, UNIX, Linux, Solaris, MVS/CICS, OS/400, Embedded OS

Software Group:

Apple Macintosh Vendors; Client Server Vendors; IBM AS/400 Vendors; IBM Mainframe (S/370 & S/390); IBM 4680/4690 Vendors; MS-DOS Vendors; Microsoft Windows Vendors; UNIX/Linux/AIX

Number of Retail Clients:

Remote Access:

Yes

Programming Language:

.NET, Java, C++

Database Name:

SQL Server, DB2, Teradata

Pricing:

N/A

Number of Installs:

140

Year Introduced:

2005

Representative Clients:

Saks Fifth Avenue, Harrods, Giorgio Armani, Calvin Klein, Polo Ralph Lauren, Grupo Sanborns, Hugo Boss

Direct Support:

Yes

3rd Party Support:

Yes

Multi-Currency:

Yes

3rd Party Interface:

Yes

Interface To Whom:

N/A

Web Demo:

Yes

Geographic Areas Sold:

Asia; Europe; Latin America; Middle East; North America; United Kingdom; United States

Annual Retail Sales - Target Customer:

All Groups

ARTS (Association for Retail Technology Standards) Compliance:

ARTS Retail Data Model:  Yes
Unified Point of Service (UnifiedPOS):  No
ARTS XML Standard XML Schemas:  No

Application Functions

Strategic Information Tools

Store Systems

Merchandise Systems

Supply Chain, Distribution & Logistics Systems

Internet Systems

Advertising, Marketing and Promotion

Human Resources