More Than Mug Shots
Loss Prevention
When Brandon Knudsen discovered that the food/beverage costs at his upscale coffee shop were running 25 percent above the industry average, he knew he had a problem. He just didn’t know what it was.
“I thought maybe our vendors were not delivering everything we had ordered and paid for,” says Knudsen, who with wife Camrin owns and operates Ziggi’s Coffee House in Longmont, Colo. “So I restructured how they delivered and I kept trying to figure out what was wrong. But I couldn’t identify the problem. All that time, I was going about it completely wrong.”
