Trends

The Best Defense…

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STORES Weekly
Susan Reda

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The Many Faces of Fraud

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STORES Weekly
Susan Reda

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Coach filed a multi-million suit against 13 shops operating in the resort city of Ocean City, Md, in June. Referring to the retailers as “Does 1-100,” Coach is seeking $2 million in damages from each business. Coach said an investigator had purchased counterfeit bags, wallets and other items for prices ranging from $20 to $75, when authentic items would be selling for up to $300 dollars.

When Seconds Count

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STORES Weekly
Susan Reda

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Bells and whistles are great, but ultimately, if a website doesn’t get the fundamentals right, the competition is just a click away.
Last month Gomez, the web performance division of Compuware, released the results of an Equation Research survey showing how important website speed is to consumers and its impact on site traffic and revenues for web and mobile devices. Nearly one-third (32 percent) of consumers will wait no longer than five seconds for a webpage to load before giving up.

Stepping out of Designer Character

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STORES Weekly
Susan Reda

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Kate Spade is best known for her classically styled handbags and the Tiffany & Co. brand is synonymous with jewelry, but these luxury brands have each created a stir in the last few months with items outside their respective niches.

Apple Bitten by Fraud

STORES Weekly Newsletter
Susan Reda

Bogus digital goods are more of a problem for e-commerce merchants than counterfeit merchandise is for brick-and-mortar retailers, according to CyberSource, the credit card processing firm for online transactions.

Green Gone Wrong

STORES Weekly Newsletter
Susan Reda

Recyclers motivated by green -- as in money -- have been stealing plastic pallets, trays and crates from retailers and selling them to plastic recyclers. Trader Joe’s, the trendy grocery chain based in Monrovia, Calif., says it has lost more than $2.5 million over the past two years to thieves who steal the hard plastic pallets stacked behind its stores after deliveries are unpacked. Investigators in San Bernardino County, Calif., say the pallets taken from Trader Joe’s, Albertsons and other retailers can bring anywhere from $2 to $10 apiece, though they originally cost around $30 each.

…Our Daily Bread, reinvented

STORES Weekly Newsletter
Susan Reda

Just when you thought there was nothing new in the world of toasters, along comes Burnt Impressions L.L.C.

Founder Galen P. Dively III came up with the idea for his Burnt Impressions toaster idea while wrapping Christmas gifts last year. The idea was to allow patterns to be “toasted” on bread. The idea kept rattling around in his head and before long he got to work bringing his idea to life. He now offers Hemp Leaf Toasters, Peace Sign Toasters and Jesus Toasters through the company's websites and a growing number of stores.

“Project Subway” Celebrates Recycling

STORES Weekly Newsletter
Susan Reda

Eight models wearing designs created from recycled packaging materials recently took to the runway for “Project Subway.” This one-of-a-kind fashion show was part of the Celebrate Subway event produced by special events company, In the Loop-Chicago.

Chicago-based costume designer, Elsa Hiltner, created each design with recycled packaging used in Subway restaurants.

A Fashion Peep Show

STORES Weekly Newsletter
Susan Reda

On Friday, Sept. 10, an event staged for Fashion’s Night Out not only managed to drive traffic to a local retail store in New York, it succeeded in stopping traffic!

Daffy's, a chain of discount fashion clothing and accessories, offered a peep show of sorts at its Herald Square location. Live models stood in the store's street-level windows and put on – and took off – clothing before a pleased public throughout the night.

VIA Sales Soar

STORES Weekly Newsletter
Susan Reda

Mamma Mia: Have you seen the sales of VIA?

There were plenty of critics who thumbed their noses at Starbucks when the coffee giant introduced the instant coffee less than a year ago. Executives at Starbucks may have been bitter then, but today they’re drinking from the cup of sweet success: Sales of VIA have hit the $100 million mark. By way of comparison, it took three years for the company’s Frappuccino line to reach the same threshold.

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