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Acknowledgements

Predictions 2012 sidebar

Susan Reda

Predictions 2012 sidebar

STORES’ annual predictions feature is the result of months spent absorbing and processing the insights of numerous retail experts. STORES wishes to acknowledge some of the individuals and companies that generously shared their time and views on key topics, knowing all the while that we were not planning to provide direct attribution. We are, as always, grateful for their assistance.

Next-Gen Retail

Predictions 2012 sidebar

Susan Reda

Predictions 2012 sidebar

As STORES’ editors were working to pull together predictions for the coming year, we began to wonder how the next generation of retailers expects the future to unfold. Who better to ask than students on the cusp of entering the retail workforce?

Working closely with Vincent Quan, Associate Professor of Fashion Merchandise at the Fashion Institute of Technology, SUNY, STORES requested that several of the school’s top seniors share their ideas on how they expect the retail industry to change in the next five years. The feedback was eye-opening.

Belk and GameStop CEOs look at 2012

Predictions 2012 sidebar

Susan Reda

Predictions 2012 sidebar


STORES editors asked retail chief executives to look inside their crystal balls and share their feelings about what’s to come in the next 12 months. Here are the views of CEOs operating two very different companies.

We are planning on slow, steady growth. We may see some ups and downs, but the trend will be positive. I expect the landscape to be about the same as what we have experienced over the last 12 months. I do believe the outlook is more positive than has been reported by the media.

Keys to Success

Deena M. Amato-Mccoy

Online retailers maintaining their positions on STORES’ Favorite 50 list year after year have done so through a successful balance of consistency and enhancement.

The top e-retailers keep excitement alive by providing value across consumers’ five specific pre-requisites: competitively priced merchandise; free shipping; a flexible returns policies; easy online navigation; and toll-free live customer service.

Choosing Favorites

Deena M. Amato-Mccoy

The Favorite 50 is a list of e-commerce websites ranked by the consumers who use them.

Worthington, Ohio-based BIGresearch asked two open-ended, write-in questions about online shopping of 8,379 adult consumers:
• What website do you shop most often for apparel items?

• What website do you shop most often for non-apparel items?

What Makes Them Hot?

2011 Hot 100 Retailers

David P. Schulz

2011 Hot 100 Retailers

The Hot 100 Retailers section is the definitive annual ranking of the nation’s fastest-growing retail companies. Rankings are determined by increases in domestic sales between 2009 and 2010; all retail companies with domestic sales in excess of $300 million were eligible. Hot 100 retailers managed average year-over-year domestic sales growth of 9.3 percent. This represents a solid improvement over 2009’s average of 8.5 percent and indicates that – for these companies, at least – there were some bright spots in the economy in 2010.

Hardgoods

2011 Hot 100 Retailers

David P. Schulz

2011 Hot 100 Retailers

It’s hardly a shock to find Apple atop the hardgoods segment standings: Can you say iPad?

Food/Drug/Mass Value

2011 Hot 100 Retailers

David P. Schulz

2011 Hot 100 Retailers

Best-of-class and unique operating propositions dominate the food/drug/mass value segment — even as No. 1 Kroger is the very definition of the exception that proves the rule (which, in this case, is that traditional supermarkets are a dying breed).

Walgreen has been energized by its Duane Reade division at a time when its national drug chain rivals are struggling. Rite Aid is still trying to find solid footing, and CVS Caremark is fending off union-fueled opposition and critics of its takeover of pharmacy benefits manager Caremark Rx.

Still Cookin’

Those retailers that have sustained their sizzle

David P. Schulz

Those retailers that have sustained their sizzle

A baker’s dozen. That’s the number of retailers who have appeared on the Hot 100 chart every year since its inception in 2006.

The ranking of the Sustained Sizzlers is based on total growth between 2005 and 2010, with Amazon.com topping the chart at 301 percent — an annualized rate of 60 percent.

Softgoods

2011 Hot 100 Retailers

David P. Schulz

2011 Hot 100 Retailers

The Softgoods segment of the Hot 100 is headed by Ascena Retail Group — not surprising, given that the former Dress Barn is the hottest retailer in the nation this year. What is more of a surprise is the presence of three department store operators — Nordstrom, Kohl’s and Macy’s — since that category has been written off as being on its way to extinction by more than a few analysts and industry watchers.

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