Three hot countries retailers need to watch
From November 2009
By Susan Reda, Editor
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Have you begun vetting the VIM nations?
While Vietnam, Indonesia and Mexico have been
somewhat obscured by the shadow cast by the BRIC
(Brazil, Russia, India and China) nations, all
offer varied and undeniable opportunities for
retailers pursuing global expansion.
Boris Planer, research director for
macroeconomics at Planet Retail, insists that
despite difficulties in the global economy,
there continue to be several trends and
developments that point to growth prospects and
provide reasons for retailers to invest in the
VIM markets.
These include growing populations that combine a
soaring life expectancy with accelerated
urbanization; the existence of significant and
growing urban upper and middle classes;
continued industrialization, technological
progress, and therefore, wealth; and changing
lifestyles that bring with them a greater
openness to Western brand and consumption
habits.
Planer, who recently authored a report entitled
“Emerging Markets 2009,” says expanding into
emerging markets “requires deep pockets and a
commitment to endure fragile economic
environments and strong domestic competition,”
but those companies that begin building loyalty
with local consumers today will benefit
substantially in the years to come.
Other global experts share similar viewpoints.
Ira Kalish, director of consumer business for
Deloitte Research and a specialist on global
economic issues, says retailers need to continue
looking beyond their borders despite the ripple
effects the U.S. recession has had on the global
economy. “The recession is temporary, and in
some parts of the world — Asia in particular —
they’ve really managed to fair just fine,” he
says. “Recovery will come and retailers with
global ambitions will enjoy future success.”
Opening stores in international markets,
particularly areas like Vietnam and Indonesia,
“is not for the faint of heart,” he says.
“Companies need to have plenty of capital and a
bundle of patience because success doesn’t come
overnight. But for those who get it right, the
rewards are very sweet.”
Getting it right often means dealing with thorny
obstacles ranging from much-needed upgrades to
infrastructure to government red tape,
corruption and crime. Ryan Parker, director of
marketing for the embedded and communications
group at Intel, doesn’t believe that technology
should be an impediment to global expansion.
“There are hurdles to be overcome – everything
from power supply to transportation — but we’ve
witnessed success stories as a result of
partnerships with local service providers,”
Parker says. “It’s often possible to lease
equipment from a service provider and they can
offer assistance with distribution and
logistics, even with the transfer of data.
“It’s possible, for example, to run a low-power
processor on a battery,” he says, noting that
Indian businesses are using car batteries to
solve power problems.
Sarah Taylor, Oracle’s senior director for the
retail industry, is a firm believer in the
precept: “Act locally and have a humble
perspective.” Each market will require certain
tweaks to a retailer’s strategy, and “companies
have to understand and respect the nuances of
the local culture and weave changes into their
businesses accordingly.”
Natives of these emerging markets “don’t see
their nations as emerging, but rather as
fast-growing,” Taylor says, stressing that it’s
more than just a play on words. “Fast-growing is
a real indicator of the state of mind of the
inhabitants of these countries,” she says.
“These retailers are sophisticated; they’re
ready to take a spot on the world stage.”
VIETNAM
Vietnam’s economic growth, which some experts
have compared with China 20 years ago, is based
on one-party government, low wages that are
attractive to foreign investors and high export
volumes — especially for items like apparel,
textiles, footwear and toys.

The global downturn is being felt there, albeit
with fewer negative repercussions than elsewhere
around the globe. Although real GDP growth
slipped from 8.5 percent to 6.2 percent between
2007 and 2008 and is expected to decline to 4.6
percent this year, according to the IMF’s
October forecast, the outlook begins to brighten
in 2010.
A key reason for the bullish prognosis is
Vietnam’s population. While there’s no question
that an enormous income gap exists between those
living in rural areas and those in emerging
urban markets, the country has an enormous
concentration of young people; it’s been
reported that nearly half of the residents are
under the age of 25.
While young people may not have the money to
spend now, they’ve grown up in a more connected
and global world and their desire for branded
goods will need to be sated, Planer says.
“The younger generation has a different
mentality about spending and acquiring branded
goods,” he says. “Now’s the time for retailers
to begin putting down roots; I’m convinced there
will be a handsome reward for those who make an
early investment.”
David Hamaty, Asia Pacific director for Kurt
Salmon Associates, says Vietnam’s “growing
economy and growing per capita income are
definitely strengths. Immediate opportunities
are probably around air conditioned mini-marts
and supermarkets,” he says, noting that a shift
away from mom-and-pop shops and outdoor markets
is likely.
“Externally, conditions appear favorable, too,
as private enterprise grows and Vietnam’s
relationships with the outside world continue to
improve,” he says. “Vietnam is also closely
linked to China, so it should be helped by
riding the China wave.”

Kalish characterizes entry into this market as
“sensible” but “compared to Indonesia, Mexico
and some of the other up-and-coming global
markets like the Middle East, Vietnam is small.
It’s also still a very poor country with an
inadequate infrastructure.”
Parker acknowledges the infrastructure hurdles,
but insists they can be overcome. “With the
technology available today you don’t need a big
footprint to be effective – just enough to set
up shop and start doing business,” he says.
“Remember, there are no legacy systems here;
there are other challenges, for sure, but there
are opportunities to partner with a service
provider, for example. It lowers the level of
risk and gives you a foot in the door.”
Vietnam only recently opened to Western
investment. METRO Group currently operates 10
Cash & Carry stores in the country; luxury
brands like Louis Vuitton, Cartier and Lacoste
have entered the market, and adidas has
established a presence as a sports brand.
Harrod’s is rumored to be poking around, but
there’s no official word yet.
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