Success Upon Success


From July 2007

By Joe LaRocca
 

I am just returning from sunny San Diego and the 2007 NRF LP Conference & EXPO, which was a resounding success. As we begin planning for the next round of Investigator’s Network meetings, I want to briefly go over some of the conference highlights.

I’m pleased to report that we had record-breaking attendance. The educational sessions covered a range of issues, provided the latest industry shrinkage results and introduced new programs designed to aid retailers in protecting their people, property and brands.

Topics included working with the media, creating public-private partnerships, new trends in organized retail crime/eFencing, cyber investigations, food safety, crisis management, cargo security and workplace violence.

Debuting at the conference this year was the nrfFusion Center, which was created to serve as a meet-and-greet between LP professionals and representatives of local, state and federal law enforcement agencies. Some of the education sessions also featured law enforcement, further demonstrating NRF’s dedication to the partnership between the public and private sectors.

NRF also honored several individuals for their commitment and service to the retail LP industry. The NRF Law Enforcement Retail Partnership Award (LERPA) winners, Supervisory Special Agents Eric B. Ives and Brian J. Nadeau of the FBI Major Theft Unit, were honored for their instrumental role in the deployment of the Law Enforcement Retail Partnership Network.

Richard Cubbage, loss prevention analyst for the Army and Air Force Exchange Service, received the NRF Loss Prevention Case of the Year Award for having identified a customer service associate who was using layaway and customer service refund data to obtain customers’ names and social security numbers to process fraudulent refunds.

NRF’s Awards and Re¬cognition Committee created the Ring of Excellence as a way to recognize LP pioneers. Inaugural inductees were John H. Christman, Macy’s West (retired); Dr. Richard C. Hollinger, University of Florida; David Myers, Se-Kure Controls; King Rogers, Target (retired); and Lew Shealy, Eckerd (retired).

Model legislation
A majority of retailers nationwide have been victimized by organized retail crime rings. In 2006 and early 2007, federal legislation (H.R. 3402 and H.R. 32) and numerous state laws were introduced or passed, paving the way for additional assistance this year.

The NRF Loss Prevention Legislative Committee has created a comprehensive model legislation package that is gaining attention from state retail associations and policymakers throughout the country.

The topics covered in the model include various aspects of ORC, like eFencing, fraudulent/bogus receipts and UPCs, the Third Theft Felony Act and the unlawful use of theft detection shielding or deactivation devices.

LERPnet update
Two months ago, the industry celebrated a huge milestone in the fight against retail crime with the launch of LERPnet, the only national database designed to bring local, state and federal law enforcement agencies and retailers together through its unique information-sharing capability.

LERPnet now boasts a total of 45 member companies, including five of the nation’s top 10 retailers. Some of the newest members include Circuit City, GameStop, Kohl’s, Safeway, Saks Fifth Avenue, Tiffany & Co., Tuesday Morning, Vitamin Shoppe, Walgreen, Wal-Mart and Williams-Sonoma.

LERPnet is a collaboration of retail associations and the FBI. During our conference in San Diego, the Food Marketing Institute agreed to partner with NRF and the Retail Industry Leaders Association on this industry-changing database, which will help to further diversify the subscription base.

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