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Program seeks to reduce shoplifting by
posting photos of the convicted
From February 2009
By David P. Schulz
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Having your picture posted all over a mall may
be great if you're the employee of the month.
You aren't likely to be thrilled, however, if
the photo is there because you've been convicted
of shoplifting from one of the mall's stores.
That's just what happened during the recent
holiday shopping season at the Staten Island
Mall, the largest shopping center in New York
City's smallest borough.
Concern about shoplifting always rises when the
economic climate is depressed. Add in the fact
that shoplifting also increases during the
holiday selling season and there was a
double-whammy facing retailers in the final
quarter of 2008.
Staten Island Mall made the front pages of the
local tabloids when a woman who had been barred
from the mall was charged with stealing designer
sunglasses valued at more than $1,000. It turns
out that the woman was the subject of a February
2005 "barring notice" obtained by mall
management.
In addition, her mother once fell into a
decorative fountain at the mall while trying to
elude security personnel who suspected her of
shoplifting. Mother and daughter were alleged to
have used, on more than one occasion, shopping
bags and totes lined with duct tape, aluminum
foil and foam to slip items past electronic
article surveillance sensors at store entrances.
All of this was too much for district attorney
Daniel Donovan. "Shoplifting is not a victimless
crime," he says. "It impacts every business
owner and customer, resulting in decreased store
profits and higher prices for consumers."
What Donovan did was arrange to have digital
advertising signs at the mall display
photographs of persons who had been convicted
more than once of shoplifting at the mall. The
anti-shoplifting campaign which began a week
before Thanksgiving and ran through the end of
the year. It included a 15-second message
featuring mug shots of the shoplifters that ran
every six minutes on 11 electronic billboards,
in rotation with pitches for merchandise, movies
and medical services.
Dose of reality
Using only photos (no names or other
identification) was a conscious decision,
Donovan says. "We took the effort not to
stigmatize these people." Donovan declined to
use his office's or the mall's websites for the
campaign because of the worldwide and almost
timeless reach of the Internet. Still, he says,
"the message is clear — you will be prosecuted"
if you steal and the intent is to "offer a dose
of reality to anyone contemplating shoplifting."
The D.A. says no taxpayer money was used in the
effort; it was funded through revenues seized
from criminals as part of his office's asset
forfeiture program. No mall or merchant funds
were used, either, and mall manager James Easley
appeared at the launch of the campaign, as did
representatives from anchor stores such as
Macy's, Sears and JCPenney. |
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