Securing Intimate Data

From February 2009


Corporate level first
In the process of becoming Level 1-compliant, La Senza focused first on implementing IBM ISS, concentrating at the corporate level. It also purchased and implemented IBM's Intrusion Prevention (IPS) and Intrusion Detection (IDS) systems.

In essence, the Security Solutions framework helps retailers like La Senza "drive fraud out of the process by helping to protect the identity of transaction parties and the integrity of transactions themselves," says Richard Orgias, security systems manager of sector solutions for IBM.

La Senza uses IBM's ISS, IDS and IPS on all of its headquarters-based IBM servers. IDS, Marcotte says, "helps ensure that internally or externally, nothing unauthorized is touching our system."

All of La Senza's data logs, including those not generated by IBM system applications, are sent in real time to IBM's Managed Services repository where they are monitored in real time.

The bottom line, Marcotte says, is that the Security Solutions framework gives La Senza executives "peace of mind."

"There really is no return on investment working on projects like becoming PCI-compliant," he says. "It is about eliminating the risks and a matter of knowing that our data is secure and our brands are secure and safe. That's protection for our customers and protection for our brand.

"Even if we have to pay a fine for being non-compliant, that would not be as bad as having our brand name enter the newspapers because we lost critical customer data," he says.

 

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