Safeway chairman and CEO Steve Burd told
analysts during a recent earnings call that the
Pleasanton, Calif.-based supermarket chain will
be putting even more muscle behind its
private-label offerings if national brand
vendors didn’t start rolling back prices – a
strategy he insists is needed in today’s
recessionary times.
Burd described the 1,000-basis-points gap in
sales growth between national brands and private
label as “extraordinary” and said “the biggest
spread in modern times” is further proof of the
need for food makers to lower prices.
Burd may be more outspoken than his colleagues
when it comes to exhorting the nation’s CPG
manufacturers to lower prices, but he’s hardly
alone. Retailers and industry experts confirm
that the pricing tension between supermarket
retailers and food makers has been exacerbated
by the recessionary economy, shoppers’
willingness to trade down to lower-price options
and the influx of more private label on store
shelves.
Supermarket executives say they’re trying to
meet the needs of today’s cash-strapped,
value-focused consumer by offering more
private-label products and sharpening their
pencils when it comes to pricing. They argue
that branded manufacturers, which are now
benefitting from dips in commodity prices and
transportation costs, should be passing the
savings on to consumers in the form of lower
prices.
Representatives for the national brands say
they’re more inclined to offer coupons,
promotions and other types of temporary price
reductions. Having spent a portion of 2008
raising prices to compensate for the increased
costs of corn, grain and the like – not to
mention fuel – they’re reluctant to switch
gears. Moreover, they say pricing decisions
cannot be easily overturned, given that large
purchases of commodities like grain were made on
the futures market when prices were at their
highest.
Pricing roulette Pricing strategies “are the single-biggest
roulette wheel for both retailers and national
brands,” says Thomas Blischok, president of
consulting and innovation for Chicago-based
Information Resources. “Even if the economy
rebounded tomorrow, the implications of the
current recession – the decline in home values
and the sharp drop in employees’ 401(k)s – are
going to stay with us for another four to eight
years.
“Shoppers are making purchasing decisions
through the lens of affordability,” he says.
“It’s all about stretching the dollar.”
Who will win shoppers’ business – national
brands or store private label – remains unclear
to Blischok. A high-quality, value-priced
private brand can be a powerful differentiator,
yet shoppers have demonstrated their willingness
to switch stores in search of the best price for
the national brands they desire.
Michael Sansolo, a contributing editor for
Morningnews¬beat.com and a former senior vice
president of the Food Marketing Institute, also
expects the tension between grocers and food
makers to simmer for some time to come.
“We live in volatile times: Conventional wisdom
doesn’t apply, so how this battle will play out
remains to be seen,” he says. “Ultimately, there
will be a new equilibrium. I expect stores to
continue to build on the already strong
foundation of private brands and as these labels
command more shelf space there will be some
rebalancing.”
In the coming months, Sansolo expects retailers
to focus more attention on rationalizing SKUs
and paring back assortments to include only
those brands and products that provide a
retailer with a competitive advantage.
Most experts believe retailers ultimately hold
the upper hand in the wrangling over pricing.
After decades spent gradually expanding the
percentage of private-label goods on their
shelves, retailers have shifted their PL efforts
into high gear in recent years.
At St. Louis-based Schnuck’s, store-brand sales
are up by double digits and now account for more
than 20 percent of total revenue. At Roundy’s
Supermarkets in Milwaukee, plans call for
stocking 6,000 private-label items – a 50
percent increase from current levels. Private
label is expected to reach 18.5 percent of
retail sales at Minneapolis-based SuperVALU by
the end of this fiscal year – an increase of
more than one percentage point in just 12
months. Cincinnati-based Kroger reports that 27
percent of sales come from private-label goods.
Wal-Mart, the largest U.S. grocery seller,
freshened up its Great Value house brand in
March with new packaging and marketing efforts
that zero-in on consumers who want to pay less.
Introduced in 1993, Great Value now spans more
than 100 categories and is reported to be the
country’s largest food brand in both sales and
volume. According to company data, 30 percent of
Wal-Mart sales come from its private-label
packaged goods business.
Consumer buy-in
Propping up the sales figures are consumer
research studies and industry metrics that
measure the degree to which shoppers have
embraced private label.
According to data compiled by Nielsen during the
52 weeks ending March 21, 2009, private label
accounted for 16.8 percent of total dollars
spent on fast-moving consumer packaged items
sold via U.S. food, drug and mass merchandise
stores. Overall, the private-label segment grew
9.1 percent (to $84.8 billion) – a rate more
than four times greater than that of the branded
segment.
Data compiled for the Private Label
Manufacturers Association by GfK Custom Research
North America finds that more than 30 percent of
consumers are “buying more store-brand products”
than they were a year ago. Nearly three out of
four consumers said that current economic
conditions were “important” in their purchasing
decisions. The findings also indicate that the
percentage of consumers saying they frequently
buy private label (55 percent) is up sharply
from 41 percent in 2006 and has more than
quadrupled since 1991.
“Retailers have been in the private-label
trenches for a long time now,” says Todd Hooper,
a partner at Kurt Salmon Associates (KSA). “They
understand cost structures and they understand
how to negotiate pricing.” Brands, on the other
hand, “have become more adept at resisting
demands to lower prices. They’re used to being
pressed by Wal-Mart for the lowest prices and
that’s made them more resilient.