Paperboy helps e-tailers find customers and deliver targeted ads
Exclusive web-only article for January 2009
By Len Lewis
Sponsored by
If you’re nostalgic for the days when
neighborhood kids delivered newspapers and
circulars, you may be in luck. Home delivery is
back — but now it’s digital.
ShopLocal, a Chicago-based multi-channel
shopping service, has launched Paperboy,
technology that effectively takes the
information in a retailer’s circular and expands
its reach by making targeted, interactive banner
ads available across the web. These ads can take
geography and demographics into account, as well
as target merchandise based on consumer search
queries.
“With people spending more time online, we were,
and still are, convinced that there will
continue to be a significant shift toward
digital media,” says ShopLocal CEO Vikram
Sharma.
While he shies away from making specific
predictions on advertising distribution trends,
Sharma estimates that online advertising now
accounts for $25 billion in annual expenditures,
a figure that is likely to rise to $40 billion
over the next two or three years.
Paperboy is simply an outgrowth of a trend that
began more than a century ago, when the iconic
John Wanamaker department store in New York
became the first to use newspapers as a vehicle
for delivering advertising circulars to
consumers.
“But this time traditional forms of media are
facing key challenges,” Sharma says. “We’re
pushing for distribution beyond print, radio and
television and into widespread banner ads,
mobile phones and interactive TV.”
Retailers utilize their e-commerce sites as they
would physical stores, “but there is a
significant shift in media consumption” among
shoppers, he says. “They are spending less time
on traditional media channels and therefore
there’s a reduced ROI on traditional advertising
vehicles.”
Less TV, fewer newspapers
Citing Nielsen figures, Sharma says there were
six million fewer primetime TV viewers in 2008
than there were in 2007, and newspaper
readership is down 18 percent on Sundays and 17
percent the rest of the week.
Distributing sales information across the
Internet provides “massive reach and enables you
to offer the same products you have in print,”
he says. “Basically, you’re repurposing the
dollars you invest in print. But the result is
that you’re distributing the same promotions
electronically to where the consumer is — not
where they’re not.”
ShopLocal has been doing some version of this
technology since 2005; about 15 retailers,
including Target, CVS, Home Depot, Lowe’s and
Macy’s, are now in different stages of usage,
Sharma says.
“Retailers need to advertise beyond their own
websites,” he says. “It’s about more than just
sticking an ad in the window of a retailer’s
virtual store. These ads have 10 to 50 times
higher interaction than typical banner ads.”
Paperboy ads can be targeted based on
demographics and consumer behavior. For example,
if a chosen site has a higher female
demographic, a retailer might choose to
exclusively advertise apparel. If more men
frequent a site, it might feature more hardware
items.
“Or, depending upon the site and what consumers
are doing, we can pre-select products for them
to view,” Sharma says. “So, if they are looking
at cameras, we show them camera ads instead of
ads for televisions. It’s just more targeted.”
Tied to geography
Moreover, product selection can be tied to the
geography of the viewer. “If you’re in Florida,
you will see lawnmower ads, whereas people in
Chicago see ads for snow blowers,” Sharma says.
Where to place the Paperboy banners remains the
choice of the retailer and its ad agency, though
ShopLocal “can help them understand which
performs better and whether they should
reconsider the media mix.”
Paperboy is set to up the ante by expanding the
service to mobile phones and television. “We are
working with Comcast to create video circulars
on demand that will give consumers the same
interactive capability on mobile phones,” Sharma
says, and ShopLocal also is looking at Apple’s
iPhone as another potential distribution point.