EXECUTIVE EDITOR'S PAGE
“It’s So You!”

PRESIDENT'S PAGE
Web of Inspiration

RETAIL PEOPLE
Leader of the TAG Team
Dana Telsey

KIOSKS
Download and Go
“Digital filling stations” supplant traditional media at InMotion stores

ONLINE
Creating a Scene
Application helps retailers showcase products in their virtual stores

BUSINESS INTELLIGENCE
Sending the Very Best
BI program helps Hallmark target marketing promotions

RFID
One at a Time
U.K. department store operator takes stock of item-level RFID

E-COMMERCE
Getting Personal
philosophy.com boosts traffic and sales by encouraging shoppers to share their stories

CREDIT
C-Store Buys Loyalty with Bank Rewards
Test program boosts PIN debit usage and spend<

WAREHOUSE SYSTEMS
Over Easy
Chat solutions boost customer satisfaction and sales – online and in stores

LOGISTICS
Delivering Results
3PLs help retailers, vendors reduce hauling costs

SELLING TOOLS
Ski Sales Lift
Staff-generated product reviews drive sales, in-store and online

SUPPLY CHAIN
I.O. Metro’s Movers
Transplace delivers for upstart furniture chain

ARTS Update
ThinkinFresh, Green and COOL

LOEB RETAIL LETTER
Department Stores in Crisis

WEB-ONLY ARTICLES
     Retail IT Budget Benchmarking Study, 2006-2007
    Retailers show substantial growth in IT budgets and capital costs in 2008

     Encouraging Signs
     Printer purchased for in-house materials offers commercial applications for
    FASTSIGNS franchise