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From July 2008
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Sponsored by
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Dollar stores were all the rage just a few
years ago, touted as vehicles to counter big-box
mass merchants’ march across the landscape. More
than a few things have happened in the interim,
however, and these small-format value retailers
are now fighting to get their share of the
dollars consumers are trying to stretch in a
tight economy.
Dollar General has scaled back expansion plans
from recent historical levels operating under
new owner Kohlberg Kravis Roberts & Co., the
private-equity firm that took control a year
ago. KKR brought in drug store and supermarket
veteran Rick Dreiling to run the chain; his
first assignment was to get costs under control,
which he is doing by weeding out underperforming
stores and combing through the inventory to
eliminate underproductive SKUs. At headquarters,
Dreiling has been shuffling senior management,
seeking the right combination to implement his
strategies.
Family Dollar, which was in reinvention mode a
couple of years ago, has made a number of
positive moves, pursuing an urban strategy that
has largely kept many of its new store locations
from bumping into Wal-Mart. Inside the stores,
Family Dollar has been using general merchandise
— particularly home goods and apparel — to
create a “treasure hunt” ambience while
expanding supermarket merchandise to drive
traffic. Larger grocery sections were installed
in about 2,800 of the chain’s 6,500 locations
during the current fiscal year.
Dollar Tree has maintained a low profile while
reorganizing its corporate structure, and Fred’s
has also been making strategic moves to enhance
its performance, marking some 75 stores for
closings. Among Fred’s other initiatives are
trimming capital spending and slowing the pace
of expansion (though it will open 18 stores and
15 pharmacies this year), cutting corporate
overhead 10 percent and initiating multiple
merchandising programs to enhance margin and
address shifts in the sales mix.
Closeout chain Big Lots is still on the road to
recovery, finding pockets of success in
consumables and seasonal goods.

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