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social media and reading a few blogs, do you
charge your marketing department with developing
viral video content – pronto?
If you answered “yes” to either or both of these
questions, you’ve clearly sipped too much GMOOT-spiked
Kool-Aid.
GMOOT stands for “Get Me One of Those.” Scott
Donaton of Advertising Age coined the term in
discussing marketers’ attempts to exploit
consumer-generated content by adopting a
knee-jerk response rather than investigating the
landscape before jumping in.
“It’s a phenomenon that helps explain why there
are so many lousy viral videos and half-assed
new-media initiatives out there,” Donaton wrote.
“They’re not the end result of a real strategy,
but are done for the sake of doing something
because . . . well, because everyone else is.”
Retailers are equally as guilty of falling
victim to GMOOT syndrome; they try to get in the
game quickly because a rival company is doing
something, or because some expert has deemed a
new gizmo a “must have.” With precious little
time to study all the angles, however, hasty
entry into some new marketing initiative or
technology rarely amounts to more than dabbling.
A little over a year ago, STORES wrote about
retailers racing to set up storefronts in the
virtual world of Second Life. With high
expectations and a strong desire to be on the
bleeding edge of cool, several retail companies
created digital versions of their stores and
their products – then waited for the excitement
to start. They’re still waiting.
Say what you will about Second Life, but
retailers are partially to blame. They would
never open a physical store, then sit back and
wait for shoppers to show up. Yet that’s what
they did in the virtual world: There are
storefronts on Second Life that are not staffed;
merchandise is not updated. It’s as if they
created these virtual shops and then abandoned
them.
Now the GMOOT Syndrome is infecting the mobile
arena. True, a few tests have found that mobile
media consumption habits are building, but that
doesn’t mean that every Tom, Dick and Harry with
a widget to sell should embrace mobile
advertising. Still, agencies are reporting that
virtually every client they speak with expresses
a GMOOT attitude.
Leading edge is for some retailers some of the
time, but in most instances falling victim to
the GMOOT syndrome can be painful. A measured
approach to new technology that affords one the
chance to dive into something whole-heartedly is
likely to yield better results. |