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Even affluent shoppers are tightening their
budgets in a slowing economy
From March 2008
By
Susan Reda, Executive Editor
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Sponsored by
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She’s got a closet full of luxury handbags, a
jewelry box overflowing with gemstones and
dresser drawers stuffed to the gills with
designer togs. But even luxury consumers can
fall prey to fears of recession and the roiling
financial markets.
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The first signs that
luxury shoppers were beginning to
tighten the reins on their spending
emerged late last summer. By the end of
the year, there was no denying that
affluent consumers — the top 25 percent
of U.S. households — were pulling back,
and their confidence was slipping, too.
Unable to escape the barrage of economic
bad news, roller coaster stock market
fluctuations and declining home values,
this once avid-spending consumer put the
brakes on free spending.
And retailers that cater to these well-to-do
shoppers got whiplash. At Coach, domestic
same-store sales slipped 1.1 percent
during its second fiscal quarter.
Tiffany reported a 2 percent decline in
U.S. same-store sales during the
eight-week holiday selling season, and
Nordstrom said that December comp-store
sales fell 4 percent. Saks Fifth Avenue
squeezed out a 0.8 percent sales lift at
stores open for a year or more, and
Neiman Marcus posted a 2.9 percent sales
increase, but those figures were a long
way from the steady gains they’d posted
in previous months.
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Even brands that cater to the super rich were
not insulated from economic pressures. Both PPR,
which owns Yves Saint Laurent, Stella McCartney
and Balenciaga, and Compagnie Financiere
Richemont, the Swiss parent of Cartier and Baume
& Mercier, reports that the pace of growth has
slowed.
Pam Danziger, president of Stevens, Pa.-based
Unity Marketing, saw the writing on the wall in
early fall. Unity’s Luxury Consumption Index
slipped 8.8 points between June and September;
in December, it dropped 23.8 points to 63.6 —
the greatest decline recorded since the
marketing and consulting firm began its
quarterly tracking study in January 2004.
The survey, based on the responses of 1,281
luxury consumers (average income $155,700 and
age 46.6) suggests that affluent consumers are
feeling the pain of the financial crisis,
according to Danziger.
“There are a number of factors that have dragged
down luxury consumer confidence, but foremost is
a lack of confidence in the country’s executive
and legislative branches — and particularly in
their ability to lead the nation out of its
economic malaise,” Danziger says. Other factors
include the mortgage banking crisis, increases
in the price of oil and the decline of the
dollar’s value against nearly all major
currencies.
Luxury consumers’ spending declined 21 percent
between the second and third quarters of 2007
and remained flat in the fourth quarter, and
near-term expectations aren’t any rosier,
Danziger says. Thirty-nine percent of the
respondents surveyed by Unity Marketing plan to
spend less on luxury in 2008; only 16 percent
expect to spend more.
Those figures mesh with monthly consumer data
compiled by BIGresearch. Dianne Collins, market
analyst for the Worthington, Ohio-based company,
reports consumer spending intentions are
tracking downward for every major product
category and consumer confidence is now at a
five year low, with only 26 percent of adults 18
and older indicating they’re confident or very
confident in the economy.
“Generally speaking, consumers are delaying
purchases,” Collins says. “They may want to buy
a car but they’re anxious about signing on the
dotted line. In the back of their heads is a
nagging voice wondering, ‘what if I need the
money a few months from now.’”
End game
The question on luxury retailers’ minds is: “How
long will this last?” Economists and industry
watchers don’t expect the current climate to
change much until after the elections in
November. Most say that regardless of who ends
up in the White House in 2009, the prospect of
change will likely boost affluent shoppers’
spirits, and thus their appetite for spending.
“We’re going to stay in this current environment
for another nine months to a year,” says Michael
Niemira, chief economist at the International
Council of Shopping Centers. “By and large, I
think the luxury retailer is in a better
position to weather economic weakness, but
they’re certainly not immune.
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