Retailers continue to rely on the century-old
sales ledger
From June
2007
By Janet Groeber
To paraphrase Rhonda Byrne, best-selling
author of “The Secret”: It has been passed
through the ages [and] highly coveted.
Beat Yesterday, a book that many retailers still
hold dear for its power to deliver, was first
published in 1888 by Walter Jessurun. The
Manhattan-based entrepreneur conceived a number
of sales tools for retailers, and Beat Yesterday
was used by F.W. Woolworth, Ben Franklin stores
and JCPenney. A then-budding entrepreneur named
Sam Walton took Beat Yesterday with him when he
founded Wal-Mart.
Beat Yesterday has not changed in size or format
in 119 years. Today, Brian Jessurun is the
third-generation purveyor of this simple
record-keeping ledger, which continues to be
used in addition to – or even in lieu of – more
sophisticated IT software and accounting
programs.
Sales staff, department heads and business
owners record daily sales and expenses for the
purpose of predicting sales or comparing
year-to-date numbers. It also provides a way to
track sales from previous days, weeks, months
and years to help predict a business’s future
financials.
In addition to his role as keeper of the Beat
Yesterday flame, Brian Jessurun is a retailer in
his own right. Along with brother Barry, he runs
the Vanilla Bean Café in Pomfret, Conn.
Q: Do you use Beat Yesterday in your own
businesses?
Well, of course we use it.
Q: How does it work?
Here’s how we use it. Today is Monday, and we’re
getting ready to place an order Wednesday with
our major food supplier. What we do is look back
at [sales] last week and the year before to
develop a budget that helps us determine how
much we can spend on food this week.
Come Thursday, we look at the weather forecast
because the weekend is really important to
traffic. If the weather is going to be really
good, we’ll up the order for a Friday delivery,
or we’ll back off if the weather is going to be
bad.
Beat Yesterday offers a quick snapshot that can
help retailers stick to their budgets and manage
their numbers by providing a benchmark. If we
can save 1 percent on food and labor over the
course of the year, that’s money in the pocket.
Beat Yesterday can be an extremely valuable tool
for not much money.
Q: What is the cost?
One of the reasons Beat Yesterday has survived
is that it’s an item that lasts for six years
and it costs $25, so no one is going to touch
that. No one will copy it, though a lot of
people have said, “I can make one of those,” but
it’s more complicated than it appears because
you’re comparing day-to-day, not date-to-date.
Over the years companies have tried to buy us to
put us into their product line, but they’re
really buying our customer base at the same
time. That’s held Beat Yesterday from growing to
a degree, but also has protected it.
We changed our business model, so now we’re
almost entirely direct sellers to the end user
at full retail. The volume has shrunk, but
margins have grown.
Q: But hasn’t new technology allowed
retailers to run reports easily and share them
with responsible parties?
Most big stores are monstrous conglomerates. But
if you break it down, retailing is a series of
small businesses where you have a clerk selling
a bit of product. When the regional manager
comes around, he wants to see very specific
things such as “How are your sales and what are
your exceptions like?”
I think a lot of [managers] don’t need
complicated IT and it gets in the way many
times. Beat Yesterday is also a motivational
device that supports the adage, “To manage it,
you have to measure it.”
Almost all of the salespeople selling cosmetics
in department stores such as Saks and Neiman
Marcus use Beat Yesterday because it’s easy to
use, with all the information in one place.
Q: But you do offer a computer version,
right?
We developed software based on our need as
restaurant operators because there was nothing
out there that gave us the ability to graph
percentage increases, for example. We are
partnering with Micros on a regional level to
offer our software to their customers.